All orders are prepared and shipped from our warehouse in Athens, Greece. To accommodate our customers we have decided to always keep the free shipping promotion active.

<p id="isPasted" style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">All orders are carefully prepared and shipped from our warehouse in Athens, Greece. To accommodate our customers we have decided to always keep the free shipping promotion active.<p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;"> <p style="-webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">ALL ORDERS OVER &#x20AC;139 HAVE FREE SHIPPING IN EUROPE&#xA0;<p style="-webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">* For ITALY, Free shipping is applied to all orders over &#x20AC;119<p style="-webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/g5KDM28zBqx9aByw/2024042206-c4eb7d4d-5ebe-4cb4-989e-226526fd9eca-0e6cdccc-63cf-4e9d-b0fa-d3548c277eff.png" style="width: 298px;" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/g5KDM28zBqx9aByw/2024111214-12ff406f-de52-4e7d-8b40-30d5e3a696f7-4fb29f8d-d287-4c3a-be28-027fd5bfe0ef.png" style="width: 300px;" class="fr-fic fr-dii"><p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;"> <p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">Its application is automatic when the value of products purchased reaches &#x20AC;139 or &#x20AC;119 respectively.

How to get Free Shipping in Europe

We deliver anywhere in the USA! Our Express Shipping is fast and easily traceable, guaranteeing the arrival of your product in excellent condition.

<p id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-weight: 400; font-size: 18px; line-height: 30px; padding: 0px; color: rgb(33, 37, 41); font-family: &quot;Open Sans&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We deliver anywhere in the USA! Our Express Shipping is fast and easily traceable, guaranteeing the arrival of your product in excellent condition. <p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-weight: 400; font-size: 18px; line-height: 30px; padding: 0px; color: rgb(33, 37, 41); font-family: &quot;Open Sans&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All shipments to the United States have an average transit time between 2 to 4 days, calculated from the departure of the goods from our warehouse. We always use the Air Express service to best guarantee the preservation of food during the trip.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-weight: 400; font-size: 18px; line-height: 30px; padding: 0px; color: rgb(33, 37, 41); font-family: &quot;Open Sans&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-weight: 400; font-size: 18px; line-height: 30px; padding: 0px; color: rgb(33, 37, 41); font-family: &quot;Open Sans&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our courier partners for the United States <p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; font-weight: 400; font-size: 18px; line-height: 30px; padding: 0px; color: rgb(33, 37, 41); font-family: &quot;Open Sans&quot;; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/g5KDM28zBqx9aByw/2024042414-132cb3fd-7c10-487e-b83e-e792eab5f386-dhl-emblem.jpg" style="width: 100px;" class="fr-fic fr-dib"><img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/g5KDM28zBqx9aByw/2024042414-4f412967-bc4c-489b-bf30-e2582f8efcdc-c423a9d143ae2a03c1e7076e9abf851a19fceaec-1600x900.png" style="width: 100px;" class="fr-fic fr-dib"><img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/g5KDM28zBqx9aByw/2024042414-42c5bfac-4e00-44d7-a9f0-c2f3408d13f5-ups-logo.png" style="width: 100px;" class="fr-fic fr-dib">

Shipping to the USA

Due to the customs procedures that orders are subject when entering the US, we strongly advise you not to purchase any alcoholic beverages if your delivery address is in the States listed.

Regarding shipments with delivery within the USADue to the customs procedures that orders with origin from the EU are subject when entering the US, we strongly advise you not to purchase any alcoholic beverages if your delivery address is in the following states: Alabama, Arkansas, California, Idaho, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, Mississippi, Montana, Nebraska, New Jersey, Oregon, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming.If you proceed with the purchase of any alcoholic beverage, we will ship your order without the product that contains alcohol and we will proceed to the return of the product value and the transportation cost related to it.For orders with delivery address to the rest of the US, if the order contains products with high alcohol volume there is a possibility that these products will not be shipped and will be refunded along with the related transportation cost.

Shipping Alcoholic Beverages to the USA

All orders are carefully prepared and shipped from our warehouse in Athens, Greece. Learn more about our shipping costs, the countries we ship to and how we prepare your orders.

Our shipping rates to Europe are simple and affordable! First you need to understand if the products you are ordering are &quot;dry products&quot; from the classic pantry or if they are &quot;fresh products&quot; that therefore need to be stored in the refrigerator.All orders are carefully prepared and shipped from our warehouse in Athens, Greece. We do not ship to Greece&#xA0;or the Greek islands.&#xA0;<p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;"> <p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">&quot;Dry&quot; products have the symbol&#xA0;<img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/dY4gQxzEpZ7Wnv8l/2024041610-937ecb16-c83e-4a16-942d-6b87fe52f558-download_1.png" style="width: 50px;" class="fr-fic fr-dii"><p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">All dry goods are marked with the ECO symbol and are generally shipped with the most economical and environmentally friendly ground service. Delivery usually occurs 4 or 5 working days after shipment.<p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">--&gt; SHIPPING COST OF ECO PRODUCTS: if an order contains only ECO products the shipping cost we ask is only &#x20AC;7.90<p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;"> <p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">&quot;Fresh&quot; products have the symbol&#xA0;<img src="https://attachments.gorgias.help/0e8PW74oGQo2DnpG/hc/dY4gQxzEpZ7Wnv8l/2024041610-e10c61f3-04b1-4af0-92d9-e6e8b76f3e27-download_2.png" style="width: 50px;" class="fr-fic fr-dii">All fresh products on our site are indicated by the FRESH symbol and are always shipped with the express air service. We use packaging suitable for storing refrigerated products and add dry ice. Delivery takes place within 24/48 hours from departure from our warehouse, to guarantee correct preservation of the products.<p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">--&gt; SHIPPING COST FOR FRESH PRODUCTS: if an order contains FRESH products the shipping cost is shown at checkout. We know that sometimes an excessive shipping cost is not in line with our customers&apos; expectations, even if we ship from Greece to Italy. For this reason we decided to do our part: the more fresh products you add, the lower the shipping cost!<p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;"> <p style=" border-box;-webkit-font-smoothing: antialiased;margin-bottom: 1rem;margin-top: 0px;font-size: 16px;color: rgb(65, 65, 65);font-family: sans-serif;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;">These two simple rules help you understand how much it will cost you to receive our products at your home. Remember, however, that the simplest rule of all is also the most convenient:<p style="-webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">ALL ORDERS OVER &#x20AC;139 HAVE FREE SHIPPING IN EUROPE<section style="box-sizing: inherit; display: block; color: rgb(33, 37, 41); font-family: &quot;Open Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: inherit; padding-bottom: 3rem !important; color: rgb(51, 51, 51); background: rgb(255, 255, 255); overflow: hidden; position: relative; max-height: max-content; padding-top: 20px;"> </div></section>

Our Shipping Rates to Europe

If the products do not arrive fresh, we will refund you or credit you for the value of the damaged products.

If the products do not arrive fresh, we will refund you or credit you for the value of the damaged products.We ship our fresh products adopting all suitable measures for the best temperature conservation. We use heat-preserving bags inside which we place the products and dry ice in quantity. For the shipment of fresh products we use the air services of our partner couriers, with delivery within a few hours from departure from our warehouse.

❄️ Fresh Product or Money back guarantee ❄️

We usually need 2-5 working days to prepare and process an order. Once the order has been dispatched you will receive an email with the tracking number.

All orders are carefully prepared and shipped from our warehouse in Athens, Greece. The average order preparation time is 2-5 days and may vary based on the volume of incoming orders (e.g. may be less during off-season; may be more days during peak season and specific promotional events).Once prepared, the packages are delivered to the couriers who will take them to their destination. The Delivery of goods is provided by our partner couriers (DHL &#x2013; FedEx &#x2013; UPS), with the exception of Greece where internal services may be used.If we are not able to deliver the ordered goods because of problems on product availability or any other reason, our Greek Flavours Team will immediately contact you in order to communicate the reschedule of the delivery or to find the best alternative solution together.

Order Preparation

Once we start processing your order you will receive an email with the tracking number of your package(s). You can always use the tracking number for any update.

Once we start processing your order you will receive an email with the tracking number of your package(s). During the shipment, you can track the parcel(s) thanks to the tracking number that we have sent you. We take the opportunity to give you an important advice: we highly suggest you create an account on Greek Flavours.Through your Reserved Area you can always check the status of your orders in the best possible way and always have an update on the shipment of the products under control. Furthermore, as a welcome gift, we will give you some Ambrosia&#xA0;Points that you can spend on our shop to start earning discounts right away!

Track Your Order

Creating an account on Greek Flavours is very simple! You can do it through the user area located at the top of the site and click on Create Account. Join now our community of Greek food lovers!

Creating an account on Greek Flavours is very simple!Simply access the user area located at the top of the site and click on Create Account. At this point, it will be sufficient for you to enter your name, surname, email address, and password. Our system will create your account for you automatically.Remember to save your new password!As a welcome gift, we will give you some Ambrosia Points that you can spend on our shop to start earning discounts right away!

How to create an Account on Greek Flavours

We ship European orders containing fresh products only from Monday to Wednesday in order to guarantee delivery within the next 24/48 hours. Free delivery in Europe over 139€!

We ship European orders containing fresh products only from Monday to Wednesday in order to guarantee delivery within the next 24/48 hours.We want to avoid any risk that the fresh products remain in the couriers&apos; warehouses for the whole weekend. In case of large orders, more packages will be added to the same shipment: it will obviously be counted as 1 shipment even if there are more than 1 packages.We remind you that it is always the recipient&apos;s responsibility to collect the fresh goods on time and immediately place them in the refrigerator in order to best preserve the products.

How we ship Fresh Goods in Europe

We ship all the non-European orders containing fresh products only on Monday and Tuesday in order to guarantee the delivery within the same week. Discover more in the article.

We ship all the non-European orders containing fresh products only on Monday and Tuesday in order to guarantee the delivery within the same week.We want to avoid any risk that the fresh products remain in the couriers&apos; warehouses or at the customs for the whole weekend.In case of large orders, more packages will be added to the shipment: it will obviously be counted as 1 shipment even if there are more than 1 packages. We remind you that it is always the recipient&apos;s responsibility to collect the fresh goods on time and immediately place them in the refrigerator in order to best preserve the products.

How we ship Fresh Goods to non-European Countries

We ship our fresh delicatessen anywhere in the world, matured products such as cheeses and cured meats are perfectly suited to being received fresh and tasty, wherever you are.

We remind you that all the products we sell in the feta, cheese, halloumi and cold cuts collections are seasoned, so according to the latest regulations they do not strictly need to be transported at 0-4 &#xB0;C.However, for added security, we ship food in thermal bags, which together with dry ice will keep the produce fresh. Most of these products here are vacuum-packed, keeping them safer, more fresh and edible when they arrive.These special measures allow the products to be preserved in the best possible way even in conditions of higher temperatures such as those sometimes present in Greece. The cooler bags and materials we use represent the highest industry standards for shipping food around the world. Afterwards, we place the thermal bags in cardboard boxes then seal them.

How we ship Cheese and Cold Cuts

Ready meals, yogurt and frozen goods are quite delicate. The preparation does not differ particularly from other fresh goods except for the more extensive use of ice and materials.

Ready meals, yogurt and frozen foods are more delicate and usually unseasoned products. In this case, the preparation does not differ particularly from seasoned products except for the more extensive use of materials for preserving the temperature.We increase the number of frozen cells inside&#xA0;the thermal envelope, as well as increase the number of thermal envelopes used.These precautions, combined with the use of express service for guaranteed delivery within 24/48 hours from departure from our warehouse, allow us to manage even the most delicate products with total safety and accuracy.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.8rem; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For greater transparency and security, during the hottest months of the year (when here in Greece the temperature stabilizes at around 40 &#xB0;C) we might suspend the shipment of these products.

How we ship Frozen goods, Ready Meals and Yogurt

All the precautions that are taken in the preparation of shipments of refrigerated products are aimed at a correct purchasing experience on European territory.

All the precautions that are taken in the preparation of shipments of refrigerated products are aimed at a correct purchasing experience on European territory. However, when refrigerated shipments take place outside Europe, it is more difficult to ensure that the products are kept at the correct temperature for a greater number of days.In any case, whether the products are being shipped to Europe or outside Europe, refrigerated delivery cannot be guaranteed. The frozen products will then be delivered together with the other fresh products with packaging suitable for preserving the temperature of 4-6 &#xB0;C. We therefore recommend consuming frozen products in the hours immediately following delivery and not refrigerating them again.In case it is not possible to ship the frozen products in the order due to weather conditions &#xA0;or transportation problems, then our customer service team will contact the customer in order to communicate the problem and find appropriate solutions.

A special note about Frozen Products

We suggest you to follow up the delivery through the tracking system of the courier, if you need any help, please contact us via email. We are always here to support you!

<p id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.8rem; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We suggest you to follow up the delivery through the tracking system of the courier, if you need any support please contact us at customers@greekflavours.comAt Greek Flavours, we take special care of the way we package your products, we perfectly know that the journey from Greece to your place can be a long one. Bottles and fresh products receive special attention from our staff, being the most delicate products.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.8rem; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">However, this does not completely eliminate the risk of damage and breakages, and in such cases we are at your disposal.

What can I do if my delivery is delayed?

Always receive the parcel even if you might have detected any problem. We are always here to help you on every kind of situation that might occur during the transit and/or the delivery.

Always receive the package from the courier and once opened check if there is any damaged product. Take pictures of damaged or broken products and email them at customers@greekflavours.com adding your order number for reference.&#xA0;Our Customer Service will support you as soon as possible to find the most suitable solution.&#xA0;Please take note that if you fail to notify us within 7 days of receiving the package, reports will no longer be considered.<p style="box-sizing: inherit; margin-top: 0px; margin-bottom: 0.8rem; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please never refuse delivery as it may involve very high handling costs. In the face of a refused delivery by the customer, we will be forced to charge &#x20AC; 5 per kg of goods shipped, which is the equivalent cost to return the goods from your home to our warehouse in Greece.

I have received damaged products

Taxes and customs are not requested within the European Union. Where required and applied, customs costs and taxes are fully charged to the customer.

Taxes and customs are not requested within the European Union.Where required and applied, customs costs and taxes are fully charged to the customer. In fact, it may happen that such taxes are required when the products enter the country of destination. In this case, Greek Flavours is not responsible for the payment of taxes which may be worth up to 50% of the total value of the order. For shipments within the European Community, customs taxes are never required as the customs union between member countries is in force.

Shall I pay for taxes and Customs Costs?

Contact us at customers@greekflavours.com or use this form to drop us an email

Monday - Friday: 10:00 AM – 04:30 PM Athens Time

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Greek Flavours EN

In this section you will find all the rules that apply to International Shipping and Delivery, our products and our services. Join now our community of Greek food lovers!

Greek Flavours - International Shipping and Delivery Page

Greek Flavours always aims at providing you with the highest quality products and the best delivery experience. Here you can find more information about the preparation and the delivery of our products.

Shipping & Delivery